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Terms

Plain-English terms for using ReelDue. By creating an account you agree to them.

What ReelDue is

ReelDue is a web app that helps wedding and event videographers plan their editing backlog and delivery dates. It is run by Nick Martins. It is not a CRM, an invoicing tool, or legal or financial advice. Its dates are estimates based on the numbers you enter.

The free trial

Every feature is free for 7 days. No card is needed. After the trial your films stay readable and you can download a copy, but you need Pro to keep editing.

Pro

Pro is a one-time purchase of $29, tied to your account (your email). It is not a subscription. You can use it on up to 3 of your computers. Payment is handled by Lemon Squeezy, which is the seller of record.

Refunds

You can ask for a refund within 14 days of buying. Reply to your receipt email or write to support@reeldue.com.

Acceptable use

  • One person per account. Do not share your account or sell access to it.
  • Do not abuse the service: no attacks, no bots, and no trying to get around the trial or the limits.
  • Do not store anything unlawful.

We may suspend an account that breaks these rules.

Your data

Your data is yours. You are responsible for having your couples' OK to store their details in ReelDue. We store and process your data only to run ReelDue for you. See the privacy page for details. You can download a copy or delete your account at any time.

Availability

We work to keep ReelDue running, but we cannot promise it will never go down or never lose a change. Download a copy of your films now and then.

If ReelDue shuts down

We will give you at least 90 days' notice and a full copy of your data.

Limits of liability

ReelDue is provided as it is. To the extent the law allows, we are not responsible for lost income, missed deadlines or other indirect losses that come from using it, and our total responsibility to you is limited to what you paid us in the last 12 months.

Changes to these terms

If we change these terms in a way that matters, we will tell you by email or in the app before the change starts. Last updated: 3 November 2026.

Contact

support@reeldue.com. Back to the ReelDue home page.